For this edition of Tech Talk – Inside NetServe365, you are getting to meet DaShawn, NetServe365’s Operations Center Manager.
DaShawn & NetServe365
How long have you been working at NetServe365?… 5 Years.
What is a typical day like as the Operations Center Manager?… It really depends on the day. I have my hands in a lot of things that go on here. My main focus is the NOC, but I’m also on customer calls, sales visits, etc.. I never know how a day is going to go.
What is your favorite part of working at NetServe365 & what has kept you here for so many years?… Honestly, I think it would be the employees. We’ve been together for a while now and it’s almost like a family here. Everyone has great chemistry. From a technical standpoint, it’s the fact that every single issue we see is different – keeps you on your toes.
What new technology do you think generates the highest benefits for businesses today?… Any time Microsoft pushes a new Windows platform or ends support for an older version…Those are the fun days in the NOC.
More about DaShawn
What is your favorite hobby / pastime outside of work?… Music and Music Festivals. We like to do a lot of sightseeing when it warms up too. Pittsburgh has a lot of Museums to keep you busy.
Favorite Movie?… Four Brothers.
Favorite TV Show?… This is tough. I’m really into Suits and the Blacklist right now. I think my overall favorite would be House.
If you had a super power, what would it be?… Mind control – like Kill Grave from Jessica Jones.
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