Defining the Three Pillars of Cyber Security

With new and complex threats surfacing the modern IT landscape every day, businesses are struggling to stay ahead of the curve. The stats are intimidating while the high price of a data breach is inching up to $7.35 Million. Malicious events are on the rise while large, medium, and even small organizations are targets. Old tactics aren’t enough anymore to keep up with the evolving cyber threats. It is time to start learning about the three pillars of cyber security and implementing these into your data protection strategy today.

The rise of cyber security has brought a shortage of professional and expert security talent to the job market. Larger organizations are waiting months upon months to hire the right professionals, while small to medium sized businesses can’t afford the high salaries of these professionals. Therefore, making it harder for organizations to deploy effective cyber security measures on their own. And on top of a lack of skilled employees and budget, organizations are facing a lack of security awareness among their current employees. All of these obstacles are making it easier for threat actors to penetrate critical systems and steal mission critical data from organization.

This is where a MSSP steps in. They enable organizations to overcome these challenges and fill expert gaps within their organization’s security strategy by implementing the 3 pillars of security – prevention, detection, and incident response. Since they are already offering managed services like remote monitoring and management, backup and disaster recovery, they are well-suited to protect their clients’ environments. However, before jumping in the ring with a MSSP, it is important that you fully understand what the three pillars of cyber security are and how they can help your organization. Keep reading to find out more!

Prevention

The three pillars of cyber security starts with security incident prevention. Prevention tactics are the more common activities that organizations are used to. The first part, and one of the more important parts of prevention, is user awareness. Investing in security training and user awareness can significantly decrease your chance of a cyber-attack. When employees are trained on how to navigate threats, they will be able to easily detect vulnerabilities and secure their endpoints. Conducting training is a key component to the first pillar of security, prevention.

Another key component of prevention is making sure that you are completing actions that are hardening systems against intrusion. Such actions are, patching applications and operating systems, regular tested backups that have a clear line to recovery, vulnerability assessments and remediation, block and filtering outbound connections, and anti-virus solutions. All of these, along with user awareness training, can create a stronger defense against every-present threats.

Detection

When a malicious activity gets through your preventative actions (and it will), you have to be able to detect the threat quickly and remediate the threat quickly. Many times, organizations will find out about a breach after some kind of outside party notifies them. This is an issue because the longer it takes to detect a breach, the more costly it will be to your organization. Not to mention that the cost of remediation will be higher, you could experience longer downtime, and it could have a lasting impression on customers.

MSSPs help organizations implement and continuously manage security monitoring services to achieve quicker detection and response times. For example, NetServe365’s Unified Security Management offering combines the power of intrusion prevention/detection, SIEM, compliance monitoring, threat intelligence and incident response into one service. These essential capabilities all work seamlessly together to correlate logs and events into actionable data to detect and isolate when and where a threat actor accessed your systems. You are able to save time and money, while combating today’s constant threat landscape.

Remediation/Resolution

According to Forrester, 74% of businesses say that their company has a security strategy. However, only 15% believe that their company has the right skills and capabilities to execute the strategy. To properly remediate a malicious attack, a plan needs to be in place and you need a trained incident response team. When an incident occurs, the team will first isolate the attack and shut it down. You might need to recover encrypted data in the case that yours was compromised, locked or lost. The MSSP will be able to recover your data from the cloud and quickly spin up environments so you can safely get back to work.

A MSSP can help you not only prevent a breach, but help effectively stop and lock down a breach. They will work to get your systems backup up and running quickly and efficiently. It is important that you document the process and plan to ensure the process’ validity. Make sure that your employees are informed with this plan and know what will happen during a breach. When a breach happens, you will be prepared with a well-documented
(and tested!) system.

Conclusion

Understanding and implementing these three pillars of cyber security will help you combat threats, save money, and become more security conscious. Effective cyber security goes beyond traditional tactics, it is now prevention, detection, and incident response.

A MSSP is able to deliver streamlined efficiency and speed because they are completing all these actions in a centralized location. You can maximize their knowledge, system integration and expertise to get exactly what you need – prevention, detection, and incident response as efficiently and cost-effective as possible. The reality is bleak when it comes to malicious activities, rely on your security blanket and easily combat threats one at a time.

 
 

10 Reasons to partner with a MSSP

 
 

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Magan5

New Connections: An Introduction to Magna5

It’s time to finally say, Happy Holidays! While the holiday season is for spending time with your family, eating way too much, and spreading the holiday cheer, it also signifies that the year is coming to an end. And, we’ve all heard the cliché saying, new year new me, right? Well, as you might have … Continue reading “New Connections: An Introduction to Magna5”

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7 Pitfalls That Are Hindering Your Cyber Security

In the recent Solarwinds MSP Cyber Preparedness Survey, Solarwinds surveyed 400 Small- to Medium-Sized Enterprises. This survey investigated the cyber security preparedness, experiences and failings of these organizations to better understand what we can be doing to better protect critical information. The headlines of all the attacks this year are enough to scare people to … Continue reading “7 Pitfalls That Are Hindering Your Cyber Security”

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Magna5 Acquires NetServe365

FOR IMMEDIATE RELEASE Contact: Anne Clarrissimeaux Communications Manager Magna5 pr@magna5global.com 214-552-0910   MAGNA5 ACQUIRES NETSERVE365 Fourth acquisition in 18 months strengthens PaaS, IaaS, UCaaS services portfolio with addition of award-winning network and server monitoring and management, cloud hosting and managed IT security services   Pittsburgh (November 16, 2017) – Magna5, a portfolio company of NewSpring … Continue reading “Magna5 Acquires NetServe365”

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Protect The Backups: Ransomware Vs Backup

Security incidents are trending topics these days – especially with October being security awareness month. Why? It is an easy pay day for threat actors to exploit human error. Ransomware is a common threat vector that hackers are using to lock computers and data for ransom. Once paid, data is released (some of the times, that is). It doesn’t take much time to find articles, whitepapers, and supporting content on the effects of an attack and how to recover. However, with storage and backup innovation continuing to advance, many are ignoring the fact that backups are just another target for threat actors to exploit. If your backup data is breached, what then?

The good news is that organizations are starting to understand the threats that lie with ransomware and other types of attacks. Many organizations are embracing new options to battle this challenge. A good majority of the populace is turning to the cloud to protect their data. Organizations will keep on-premise backups and then send another copy through the cloud to make a clear-cut path for secure and easy recovery.

Some organizations are still relying on less efficient ways to protect their backups. Tape is still not dead as a backup for your backup. However, it is an extremely inefficient and time-consuming way of handling your backups. Others, are just ignoring the fact that security incidents can happen to your backups if you are not handling them properly. This could leave your organization scrambling to recover – maybe even closing your doors for good.

So, how can you protect your backups? Here are a few basic strategies that you should deploy – whether it is in-house or through a provider:

Keep your systems up to date: I don’t think I’ll ever get sick of saying this. An outdated operating system or application is an open invitation for malware. Way too many organizations are not properly practicing patch management practices. Look at the recent Equifax breach, Petya, or WannaCry. All these organizations have experienced huge breaches due to the fact that they did not properly update a system when a patch was released.

Lock it down: This is obvious, but it is important to have secured access. Keep a layered defense approach to ensure a compromise does not expose your entire environment. Many of the advanced ransomware programs will follow and track account information and passwords. With this, they will move laterally through your environment and do more damage in the end.

Have a separate copy of backup offsite: It is important that you are keeping a separate copy of your data offsite, in a secure location. Many organizations will just store backups onsite and think that they are protected. Little do they know, when a breach occurs, threat actors could gain access to these backups and compromise the information leaving bad data and a scramble to recover. At NetServe365, we have partnered with Iron Mountain as our secure data center. We store application and snapshot backups locally, then transfer encrypted deduplicated backups to our underground data center.

Have a means of detection: Now, you can recover easily, but how do you know you have been compromised? Many organization are turning to MSSPs for 24/7/365 detection services. While preventative actions and hardening your network are extremely important, they lack the security intelligence to tell you what actions were taken place during an attack and what data is compromised. With a comprehensive service, you will be able to have the visibility into your environment to quickly respond and remediate an issue with minimal downtime.

If you feel your organization is one of the many that aren’t properly securing your backups, network, or aren’t completing backups to start with it is time to start having these discussions. Malware and ransomware are on the rise and coming for your organization’s critical information.

 
 

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New Connections: An Introduction to Magna5

It’s time to finally say, Happy Holidays! While the holiday season is for spending time with your family, eating way too much, and spreading the holiday cheer, it also signifies that the year is coming to an end. And, we’ve all heard the cliché saying, new year new me, right? Well, as you might have … Continue reading “New Connections: An Introduction to Magna5”

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7 Pitfalls That Are Hindering Your Cyber Security

In the recent Solarwinds MSP Cyber Preparedness Survey, Solarwinds surveyed 400 Small- to Medium-Sized Enterprises. This survey investigated the cyber security preparedness, experiences and failings of these organizations to better understand what we can be doing to better protect critical information. The headlines of all the attacks this year are enough to scare people to … Continue reading “7 Pitfalls That Are Hindering Your Cyber Security”

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Magna5 Acquires NetServe365

FOR IMMEDIATE RELEASE Contact: Anne Clarrissimeaux Communications Manager Magna5 pr@magna5global.com 214-552-0910   MAGNA5 ACQUIRES NETSERVE365 Fourth acquisition in 18 months strengthens PaaS, IaaS, UCaaS services portfolio with addition of award-winning network and server monitoring and management, cloud hosting and managed IT security services   Pittsburgh (November 16, 2017) – Magna5, a portfolio company of NewSpring … Continue reading “Magna5 Acquires NetServe365”

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Hybrid Disaster Recovery Made Easy With The Cloud

Back in the day, organizations had to rely on manual disaster recovery options. This required physically shipping tapes offsite and hoping that you never had a need to use them. At the time, more functional disaster recovery options were expensive and required a site owned by the customer. In the past half a decade, the disaster recovery industry has changed – mostly due to the increase in cloud computing.

Cloud computing is revolutionizing disaster recovery solutions, for organizations of all sizes. The hybrid cloud has brought reliability and cost-efficiency to the market. This model of hybrid disaster recovery combines infrastructure as a service resources with remote resources offered by a managed services provider. This strategy allows for modern disaster recovery and quickly breaks down barriers like cost, availability and functionality.

The hybrid disaster recovery as a service is a great way for organizations to get their toes wet with the hybrid cloud. The hybrid cloud has many benefits and it is usually seen as a quick win for organizations. Some of the benefits are:

  • The primary benefit of a hybrid disaster recovery solution is that companies do not need to build their own infrastructure to support disaster recovery processes. Instead, they rely on the managed services provider’s cloud infrastructure.
  • The second benefit is that hybrid disaster recovery is extremely elastic. You do not have to worry about having your own storage and equipment in a data center facility, especially one you may not use very often. With this model, you can easily scale up and down by only paying for your exact usage.
  • When working with hybrid cloud disaster recovery solutions you are working with virtualized infrastructure. This enables you to back up data and applications at the VM level which simplifies the process.

Quick Recovery with Remote Services

The hybrid cloud supports disaster recovery solutions with quick recovery time objectives (RTOs) and recovery point objectives (RPOs). Because remote cloud services offer both cloud computing and storage resources, both applications and data can be remotely replicated. Applications in the cloud can failover quickly in the event of a disaster. This allows companies to have the ability to immediately restore data from the cloud environment to a local site.

Secure Recovery

You mustn’t forget security as well. It is important that you are following best practices when it comes to data transferring. Always encrypt your data. Some managed backup and recovery solutions will include this, along with compression and deduplication services. Make sure that you are getting these in your solution. It is also important that your hybrid recovery solution can accommodate legacy backups as well. You may not be able to failover these applications the same way as other software.

One of the most important things to remember when it comes down to your hybrid cloud recovery solution is testing. A hybrid disaster recovery solution enables the provider to easily plan and test for any issues that could come up. A provider will support any issues that arise, 24/7/365. Have peace of mind that your organization is supported all day and night, weekends and holidays. Sometimes the peace of mind is well worth the investment alone.

 
 

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It’s time to finally say, Happy Holidays! While the holiday season is for spending time with your family, eating way too much, and spreading the holiday cheer, it also signifies that the year is coming to an end. And, we’ve all heard the cliché saying, new year new me, right? Well, as you might have … Continue reading “New Connections: An Introduction to Magna5”

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7 Pitfalls That Are Hindering Your Cyber Security

In the recent Solarwinds MSP Cyber Preparedness Survey, Solarwinds surveyed 400 Small- to Medium-Sized Enterprises. This survey investigated the cyber security preparedness, experiences and failings of these organizations to better understand what we can be doing to better protect critical information. The headlines of all the attacks this year are enough to scare people to … Continue reading “7 Pitfalls That Are Hindering Your Cyber Security”

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Magna5 Acquires NetServe365

FOR IMMEDIATE RELEASE Contact: Anne Clarrissimeaux Communications Manager Magna5 pr@magna5global.com 214-552-0910   MAGNA5 ACQUIRES NETSERVE365 Fourth acquisition in 18 months strengthens PaaS, IaaS, UCaaS services portfolio with addition of award-winning network and server monitoring and management, cloud hosting and managed IT security services   Pittsburgh (November 16, 2017) – Magna5, a portfolio company of NewSpring … Continue reading “Magna5 Acquires NetServe365”

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Understanding Backup Retention Policies

When planning your backup and recovery strategy there is a lot going through your mind. Without a doubt, there is a lot of focus put on the potential of needing to recover the backups that were recently created. Because of this, a large portion of the backup and recovery conversation is based around recovery objectives (RTO & RPO) and the different tiers of data. There is one part of the plan that tends to fall lower on the totem pole than others though. Backup Retention Policies.

Retention policies need to play a huge role in your backup and recovery conversations. What happens to data that needs to be available weeks, months, or even years after it is created?

Things to Consider When Defining A Backup Retention Policy

When establishing your data retention policy there are a few major things you want to consider. It is important to consider what type of data your organization has, if this data has compliance or legal mandates, and where it will be stored.

The Data

There are different kinds of data and not all this data needs retained for long periods of time. Mission critical information such as intellectual property, financials, and correspondence could be needed for tax or legal purposes further down the road. Other data that isn’t as important might not be needed in a few years. Therefore, it may not be needed for long term retention.

Compliance & legal

Many compliance regulations create retention periods for certain data. Healthcare records under HIPAA, for example, should be retained for at minimum 6 years. Even though some compliance regulations won’t specify a certain retention range, there are accepted time-frames for retention.

Many organizations don’t want to retain data for a long period of time because it could increase their liability if a breach were to occur. Companies will put in place short retention policies, just long enough to be able to recover if necessary.

Storage

It is extremely important to carefully consider where your data is stored. Data is the lifeblood of your organization and choosing an option that specifically works for your business needs is crucial. There are many different storage options for a company to consider. Do you want a single-tenant environment provisioned exclusively for your organization or a public cloud that offers flexibility and cost-savings? Or maybe you find the combination of both in a hybrid cloud is the perfect mix. No matter what you decide, remember your data is important – that’s the reason we are even talking about backup retention anyways.

Once you have all these considerations planned, it is time for implementation.

Implementing Backup Retention Policies

With most backup solutions, it is very easy to retain specific backups. It is important that you evaluate your current backup solution and make sure that it is aligned with your retention policy. Review the following to ensure proper alignment:

Frequency

Decide how frequently you want your critical information to be backed up. And remember, not all data will be backed up at the same frequency levels. Something like financial data might need to be backed up every hour or even more frequently than that. Something less important on your retention policy could be backed up less.

Types

See what type of backup you’re currently using (image, file, etc.) and make sure that it aligns with your policy. Maybe you are completing incremental backups on a regular basis, but you also need a separate full back up as well.

Definitions

If you only want to retain specific data, you need to check your job definitions. You may have an entire file server backed up at once, when you need to specify a certain folder to be backed up more often. Modify the job or simply create a new job definition to satisfy your retention policy.

Not all data will have the same retention policy. You will need to create multiple for the different types of durations and frequencies you want your data sets to be classified as. The hardest part is examining what your organization will need years from now to create a clear path for longevity and business continuity. If you don’t know where to start, talk with a local technology provider for more information. They are trained and certified in backup and recovery technology. They can offer valuable support so when the time comes you have a smooth recovery.

NetServe365 partners with CommVault to supply 24/7/365 data backup and disaster recovery solutions to businesses like you. Our platform is backed by our Operations Center that is located in Pittsburgh, pa and fully staffed with trained and certified engineers. Contact us today for more information on Backup and recovery!

 
 

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7 Pitfalls That Are Hindering Your Cyber Security

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Magna5 Acquires NetServe365

FOR IMMEDIATE RELEASE Contact: Anne Clarrissimeaux Communications Manager Magna5 pr@magna5global.com 214-552-0910   MAGNA5 ACQUIRES NETSERVE365 Fourth acquisition in 18 months strengthens PaaS, IaaS, UCaaS services portfolio with addition of award-winning network and server monitoring and management, cloud hosting and managed IT security services   Pittsburgh (November 16, 2017) – Magna5, a portfolio company of NewSpring … Continue reading “Magna5 Acquires NetServe365”

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Disaster Recovery For Business: Plan Early

Your organization is running like a well-oiled beast. You have the talent and motivation; but are you planning for longevity? Most of the time, disaster recovery easily gets pushed aside, but it is just as important as business development tasks that your organization is focused on.

• ADVICE: Plan early to be able to easily recover later.

Organizations that don’t plan for data disasters are in risk of downtime. Established organizations may (let’s put a lot of stress on may) be able to withstand the inevitable business and reputational damage that occurs during a disaster, but small – to mid-sized organizations could face the ultimate price, closing the door for good, if they are not properly prepared.

It is the same old tale every time – organizations are either blinded by the facts of disasters, they think they are properly prepared when they are not, or they think that it’s out of budget. Cyber criminals are increasing the level of sophisticated attacks every day. Organizations need to change the way they view their longevity strategies in parallel of the attack strategies. If a disaster were to happen, and business critical assets were lost, stolen or destroyed the remediation costs would be much more business crippling than the price of disaster recovery. A backup strategy that has a clear line to disaster recovery can properly protect company data and save businesses during the worst times.

• ADVICE: Get started now!

Businesses need to recognize the importance of disaster recovery early on. Partner with a managed service provider to create a plan that will serve as your safety net for when the worst is to happen. Where do you start though?

Define your Assets

Before you can start on your disaster recovery plan, you need to analyze what needs to be included in recovery. During this preparatory stage, you should document your assets if you haven’t already done so. Assets could include, data, software applications, hardware, physical locations, etc. It is important that you map these assets to your business processes. Here are a few questions to ask yourself during this stage:
• What infrastructure is most critical to your business processes?
• Can any aspects of your business wait a few days before they resume normal operations?
• Do you have any aspects of the business that need to be running 24/7/365?

Understanding which assets connect to critical business processes can give insight when planning the recovery process.

Define your Recovery Window

The next step in planning your disaster recovery process is to define an appropriate recovery window. The recovery window breaks down into two parts: Recovery Time Objective (RTO) & Recovery Point Objective (RPO).

RTO

The recovery time objective is defined as the time it takes to restore a service after it goes down. Some services might have a higher cost of downtime than others. You can better understand a realistic RTO by calculating the per-minute income from revenue generating services.

RPO

The recovery point objective is defined as the point in time that a company restores its data to. The more regular and consistent you backup your data, the more recent your RPO will be. This number can vary for different aspects of your business. For instance, when looking at the RPO of financial transactions it would need to be far more recent than static files.

Disaster Recovery for Business in the Cloud

Disaster recovery in cloud computing can help drive down costs, as well as RTO and RPO. Snapshot technology is used to help preserve data quickly and efficiently. A snapshot is the state of a system at a particular point in time. The snapshot will copy a virtual machine disk file and then you can use it to instantly restore the machine to a specific point of time if a failure occurs. A fully comprehensive backup scheduling policy can also keep your backups safe. Replicate them across multiple regions in cloud-based systems to create redundancy.

Managed Backup and Recovery Service

A managed backup and disaster recovery service is there to aide organizations that aren’t fully equipped to handle it on their own. The complex and time consuming nature of backup and recovery can often be too much for certain IT departments. There are many multifaceted aspects when it comes to backup and recovery – how often data needs backed up, how long it is retained and different security requirements. It can be a lot to handle and because of this many organizations are turning to a managed IT services provider.

A managed service provider will work as an extension of your team to provide the full package of backup and recovery. They will be able to set and support policies, as well as schedule and manage the backup process. They will even test your backups regularly to make sure everything is working properly. When you partner with a managed service provider you can receive peace of mind and the freedom to refocus your staffs time to revenue generating projects.

Conclusion

Creating and supporting a disaster recovery plan can be time consuming and very tedious, so much that organizations that feel they don’t have the time will push it aside. Nevertheless, it is important to realize the importance of planning for the worst. Proper preparation and an experienced partner can make the daunting process much easier. Refocus your business to revenue generating projects and plan for business longevity with Disaster Recovery for business.

NetServe365 is a managed service provider that supplies 24/7/365 backups and disaster recovery from their operations center in Pittsburgh, PA. Not sure where to start with disaster recovery planning? Contact us today for a free consultation.

 
 

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7 Pitfalls That Are Hindering Your Cyber Security

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Magna5 Acquires NetServe365

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The Most Common Backup and Disaster Recovery Mistakes– and How to Avoid Them

 

Backup and disaster recovery are two services you never want to have trouble with. However, mistakes do happen.

 
Malware, a crashed server, fire or a disgruntled employee are all reasons you could face a data recovery situation. Are you prepared to handle it? Sure, you think you have it all handled. After all, what else are those daily backups for? However, when it comes to restoring your data the trouble can come with how quickly and efficiently you can make that happen. Every minute of downtime is another dollar.
 
When disaster strikes, only a properly implemented backup and disaster recovery plan will keep your business afloat. Not just any one-size-fits-all plan, even though they exist, will do the job.
 
Here are some of the most common back and recovery mistakes enterprises make- and how to avoid them.
 

Mistake 1: Going at it alone

The responsibility of creating a disaster recovery strategy may fall onto the IT department, but it can not only fall on them alone. Recovery is an enterprise-wide responsibility that should include users, leads, financial managers and legal experts. They can help prioritize which applications and data is mission critical. Managed Service Providers can help create, test and implement recovery plans to properly protect business resources.
 

Mistake 2: Overlooking the People Part

Disaster recovery is heavily involved in IT equipment and data, but it must also account for your physical locations, power supplies, communications and people. Think of things like, offsite locations for employees to work and what they will need to continue operations in case of in emergency. If your employees are educated on the proper steps to take during a disaster, you can get your business up and running quickly and efficiently.
 

Mistake 3: Not Testing for all Scenarios

The next step after establishing your DR plan, is to test it. And test it regularly under what-if scenarios. If you can’t be confident in your plan normally, you won’t be comfortable under extreme pressure. Conducting tests can help you identify and mitigate weaknesses while building confidence in your plan.
 

Mistake 4: Not having Backup for your Backup Plan

What if something goes wrong to your backup plan? Have a backup for your backup. No backup plan is foolproof, so continuously bolster yours by building robust redundancy at off-site locations. If your original backup site or files get corrupted, you’ll have another area to pull from.
 

Mistake 5: Considering Data Recovery a Onetime Deal

As business evolves and changes are made, it only makes sense that your disaster recovery plan must change to align properly. Revisit and update your plan several times a year, as well as whenever big changes are made.
 
While there many never be a completely foolproof backup and disaster plan, you can definitely create an effective plan that will get you through the tough times. With careful planning, regular testing and constant updates, your plan can withstand whatever comes your way.
 
 
Shocking High cost of Data Breaches
 
 
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Keys To an Effective Disaster Recovery Plan

At some point and at some level, your organization will experience a disaster. When the time comes, you will want to make sure that you have a fool-proof, well tested disaster recovery plan in place. Many organizations are turned away by the time intensive nature of disaster recovery planning. They also think they couldn’t possibly test for each scenario.

Having an untested, general plan can only last you so long. The Federal Emergency Management Agency says that 40 percent of businesses do not reopen after a disaster. Of that 40 percent, 25 percent will fail within one year. Unfortunately, the statistics are not in our favor. It is important to make sure that you have all your bases covered when it comes to business’ disaster recovery plan.

There are several different key factors that we will be discussing when it comes to disaster recovery planning. Let’s start off with the first key to your disaster recovery plan, knowing what classifies as a disaster.

What Are the different types of disasters to prepare for?

Natural disasters aren’t the only kind of disaster you must plan for. Actually, natural disasters are the lowest leading cause of data loss. But because of theor unpredictable nature, you still must plan accordingly. The most common types of “data disasters” are hardware or system malfunctions and human errors.  Other common types of disasters to plan for are:

  • Computer viruses and malware – Cyber criminals’ tactics are becoming more sophisticated every day. There are many types of viruses and malware that go around daily: email-based attacks, phishing, ransomware. Don’t become a victim of these attacks. Back up your files regularly so you can simply restore your files rather than paying the costly fees.
  • Power failures – Power failures can cause harm to your computer’s components. A sudden loss of power can interrupt these procedures and render your computer inoperable. Having good backup can protect you in the event of power related data loss.
  • Theft – Laptop theft happens more often than we all think. According to Gartner, a laptop is stolen every 53 seconds. Don’t leave your laptop unintended. The price of losing business critical data is simply irreplaceable. Having the ability to wipe a computer remotely is paramount to protecting your business from a data breach.
  • Natural Disasters – Natural disasters are the lowest leading cause of data loss, but it is still a threat to all organizations. Because of their unpredictable nature, it is important to be fully prepared for when a natural disaster happens. Prepare by having backup locations for work spaces, a regular data backup solution and communication plans throughout the company.
  • Hardware and system malfunctions – Systems and hardware fail every day for a variety of reasons. Some common causes are: technical, misuse, external / internal factors, or simply they are too old and worn out. Don’t wait until you actually see signs of failure to back up your data. Another good practice is to monitor your systems 24/7/365 with remote monitoring and management software to catch issues before they become big problems.
  • Human Errors – We are all human, and we all make mistakes. Accidental deletion and security human errors are bound to happen sooner or later. Educate your employees of the latest threats and security practices as well as common data loss issues.

 

What is your tolerance for each disaster?

 The second key to your disaster recovery plan is, determine your tolerance for each disaster level. Once you discover the different levels of disaster, it is time to assess your levels of tolerance. While doing this, create a clear recovery point objective (RPO) that will determine your tolerance for lost data. As well as, your recovery time objective (RTO) which will outline how much downtime you can afford. The answers to these will vary for various for different companies. One thing to keep in mind, the lower the tolerance the higher the cost. Align your processes and technologies to keep you within the limits you have set.

 

Define, communicate, test your plan

 This could be one of the more tedious parts of your disaster recovery planning. Once everything is defined, put together a written plan that documents what will happen in the different scenarios. A few different things to remember when documenting:

  • What could happen to your organization?
  • How would this affect your network, applications, and technologies?
  • Who and how would you alert your staff, clients, vendors?
  • What is each step of the recovery process?

After you document the steps in your disaster recovery plan, it is time to communicate and test your plan. Make sure that you communicate the disaster recovery plan to the appropriate employees. It is better to keep your employees in the loop so in the case of an emergency you are not going into this blindly.

Lastly, Test your plan fully. Make sure that the appropriate people know what their role is and test your technologies to make sure that you are completing the tasks at hand. Is your backup technology taking snapshots of your server? Can you virtualize a server on the backup device? How long do these processes take?

 

Disaster planning is not the easiest thing to do, but it is necessary for the success of your business. If you are not sure where to begin, you can contact a technology professional to help create a comprehensive disaster recovery plan for your organization.

Interested in learning more about Disaster Recovery? Contact us today for a consultation.

 

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3 Common Disaster Recovery Challenges

Many times, data backup and disaster recovery can fall through the cracks when it comes to IT budget planning. There are many reasons people neglect disaster recovery; maybe you don’t want to take on the associated costs, you have the “it won’t happen to us” state of mind, or you have a plan but you think it’s insufficient.

Many times, data backup and disaster recovery can fall through the cracks when it comes to IT budget planning. There are many reasons people neglect disaster recovery; maybe you don’t want to take on the associated costs, you have the “it won’t happen to us” state of mind, or you have a plan but you think it’s insufficient. You are not alone, however it is important to realize the business crippling consequences of not having a disaster recovery in cloud computing solution.

Cloud data backup and disaster recovery can be comparable to health insurance, but for your company information. Sometimes, it can feel like an unnecessary upfront purchase that can be easily neglected and forgot about- until a disaster happens and you really need it. About 50% of all organizations have experienced some type of disaster – whether it be, human error, natural disaster, equipment failure, malicious attacks, etc. – that has put a stop to operations. The average downtime can last approximately 18 hours, with each hour costing anywhere from $8,000 to $800,000, depending on size of your organization.

Here are a few other shocking statistics about Data Backup and Disaster Recovery:

  • Over 80% of Outages lasted longer than a day – of those outages, 81% kept the business closed for a day or longer, 80% of those companies were out of business within three years of the outage. 40% of those businesses were closed for good within one year of the outage.
  • Only 35% of SMBs have a Disaster Recovery in Cloud Computing Plan
  • ¾ of businesses believe their disaster recovery plans are inadequate

If these statistics haven’t shocked you enough, your local managed IT services provider can give examples from their personal experience that can change your reactive “It won’t happen to us” thought into a proactive “WHEN it happens to us.”

But, even with this shocking information out in the open, many organizations don’t fully understand or choose to object to the necessities of modern data backup and disaster recovery. Below you can find the top three most common challenges to modern disaster recovery solutions.

Price

Backup and disaster recovery is not cheap and many times when clients are reluctant to pay the associated fees, BDR gets moved to the bottom of the pile of things to do and forgotten about. Focusing on the sticker price instead of the business-saving benefits can create a massive issue for your organization. When comparing the price of backup and disaster recovery to all the sums lost in downtime or the ramifications from just one single data breach incident, one can easily weigh the pros and cons.

There are many people who feel that a disaster, in any form, whether it be hardware failure, human error, or natural disaster, won’t happen to them. This can be a huge obstacle for many organizations to understand – until something happens to them. A managed service provider can give real life examples of the costs associated with disaster remediation that can help justify and explain the ins and out of a holistic approach to business continuity.

Time Consuming

It is true that some backup and disaster recovery solutions need day to day administrating and maintenance. Some organizations don’t have the time or staff to complete these tasks on top of other daily operations. This can be very discouraging to some organizations. Therefore, they decide that their business can’t handle a backup and disaster recovery solution. Fortunately, when your organization partners with a managed services provider for a fully managed backup and disaster recovery solution, all those tasks will be taken care of for you by their 24/7/365 network operations center engineers. Your team will be able to focus on revenue generating operations, while the MSP’s engineers work as an extension of your team to manage and support your scheduling, alerts, and testing for flexible BDR.

“We don’t need that”

Many organizations still believe that they simply don’t need a holistic approach to backup and disaster recovery. There are many different reasons that people find it unnecessary. Some think that it is a luxury item that only large organizations have. Others are confused about the necessity of disaster recovery if they already purchase cloud and backup subscriptions. No matter what the reason is, it is important to understand that disaster recovery isn’t a fad item or something that your business can simply live without. You’ll be happy that you bought the “data insurance” once a disaster strikes.

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If you have let your organization’s backup and disaster recovery solution fall through the cracks, the time is now to re-evaluate the possibilities. Maybe a disaster hasn’t occurred yet, but, unfortunately, the statistics are against you. Don’t let common BDR objections keep you away from securing your organization’s future and success. Outsourcing your Backup and Disaster recovery to a managed service provider can create a bullet proof solution that can outlast any occurrence, no matter the severity. Contact NetServe365 to learn more about a truly holistic approach to BDR. Contact us today!

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Protect Your Buisness from Disaster With Data Backup

Letting data backup fall through the cracks of normal operational duties can leave devastating consequences for your organization. Manual backup, such as with tapes, can be easily forgotten or ignored because the consequences of data loss haven’t quite processed yet.

Letting data backup fall through the cracks of normal operational duties can leave devastating consequences for your organization. Manual backup, such as with tapes, can be easily forgotten or ignored because the consequences of data loss haven’t quite processed yet. A managed IT services provider can supply real-life examples of why data backup cannot be passed up because of the very real associated losses your organization can face with data loss from a disaster (natural or unnatural) – including costs, reputation loss, productivity loss, and possibly even business closure.

Data Loss and Disaster Statistics

IBM released a study stating that the average cost of a data breach has grown to $4 million, a 30% increase since 2013. Let’s break that down even farther – The average cost of a lost or stolen data record increased 12% to $154 from the 2015 average. Take this number multiplied by the millions of data records your organization stores and imagine the cost you could be dealing with in the case of a disaster.

A single data breach can severely damage or close your organization – 80% of businesses that suffered data loss will close within 3 years. However, the smaller percentage that manages to stay afloat still suffers serious consequences – especially if the loss was because of a security issue. The ultimate price for neglecting your data backups though – going out of business.

CONSEQUENCES OF A DISASTER GOES BEYOND MONETARY LOSS OF PROFITS, REMEDIATION, AND PRODUCTIVITY. HERE ARE A FEW OTHER LOSSES YOU CAN EXPERIENCE DURING A DISASTER:

Legal Consequences

During a disaster there is always a chance of lawsuits by partners or clients if the loss of data affects their business operations in some way.

Loss of Clients

Data loss incidents reflect poorly on the marketplace, no matter the consequences. Unfortunately, when an incident like this happens there will almost always be clients lost.

Damage to Reputation

Your business reputation is something that you hold tightly too – always making sure that nothing happens to adversely affect your reputation in the eyes of customers and market. When you undergo scrutiny for data loss, your reputation is usually one of the first things to go.

Violation of Privacy Laws or Regulation

When an organization loses sensitive customer data and it cannot be recovered from backups, you may be violating regulation, compliance or data privacy laws. The state and federal government enact these laws to ensure the safety of medical records, financial data, social security numbers, payment card information, etc. while certain organizations replicate and store this sensitive data. When these laws are broken you can be facing hefty fines on top of other remediation costs.

The information above can frighten many IT pros and business owners – but there are many options available to fight disastrous occurrences. The first step to protect yourself from huge costs, reputation loss, and other consequences is to ensure your organization is covered with a holistic approach to cloud data backup and disaster recovery. With a 24/7/365 managed data backup solution that includes a clear pathway to disaster recovery, your organization can minimize downtime by the support of a managed IT services provider. You will be able to achieve peace of mind that your data is secure and backed by a leading-edge NOC that can monitor and verify backups, provide scheduling and testing support, and will troubleshoot and respond to alerts for flexible and secure backups. With today’s complex threats, spending money on a responsive solution is much better than all the associated costs of a disaster.

NetServe365 is a Managed IT Services Provider that specializes in Pittsburgh data backup and disaster recovery cloud computing services. NetServe365’s solution is backed with 24/7/365 support and certified engineers that will be there to help you through the thick and thin – carrying the heavy weight and making sure that you can achieve your cloud data backup goals. To learn more about our data backup and disaster recovery solution – contact us today!

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The Shocking High Cost of Data Breaches and Data Loss

We have some bad news, bad news, and just maybe some positive news. Let’s start with the bad – data breaches are at an all-time high. The even worst news is that the cost of data breaches is also at an all-time high. Later we will get to some positive news.

We have some bad news, bad news, and just maybe some positive news. Let’s start with the bad – data breaches are at an all-time high. The even worst news is that the cost of data breaches is also at an all-time high. Later we will get to some positive news.

In the beginning of the month, a study has been released from IBM security and the Ponemon Institute stating that the average cost of a data breach has grown to $4 million. This is a decent, but not major, increase from last year’s average, $3.79 million. This is also a 30% increase since 2013.

The high cost of data breaches is causing strife on budgetary constraints. At this point, it is not a matter of if a data breach will happen to your organization, it’s when and are we prepared. The increasing number of data breaches and large cost of remediation is evidence showing that all companies must be prepared to handle this permanent cost in their organization’s budget and incorporate it in their cloud data backup and disaster recovery strategies.

What Makes Up the Cost of a Data Breach?

The study examined the direct (the direct expense to accomplish any remediation activity), indirect (the amount of time, effort, and other organizational resources spent, but not as a direct cash outlay), and opportunity (The cost results from loss of business opportunities due to negative reputation after breach has been reported to victims and public) costs that organizations deal with in a data breach or data loss incident. Some of the associated costs with a data breach can be, but aren’t limited to:

  • Conducting Investigations
  • Determining Victims
  • Incident Response Teams
  • Communications and Public Relations
  • Documents and Disclosures
  • Training
  • Audit and Consulting
  • Legal Services
  • Identity Protection Services
  • Loss of Customer Business

These costs can vary depending on many different factors, such as industry, time to identify, time to contain, etc. Cyber criminals will target the industries with the highest amount of personal data that they keep on file – social security numbers, credit card information, medical records, anything of these sorts. The industry with the highest recorded data breach was healthcare. Following the healthcare sector, Education, Financial, Services, and Life Science were in the top five sectors with the highest data breaches. Within these sectors, the mean time to identify a security breach was 200 days and the mean time to contain the breach was 70 days. Depending on the sector, organizations now lose $158 per compromised record. Meanwhile, in highly regulated industries like healthcare, the damage could be even worse with organizations losing up to $355 per record.

ROOT CAUSE OF DATA BREACHES AND DATA LOSS

Sometimes, the root cause of a data breach can be hard to detect. There are many ways that a disaster of this type could happen. Within the study, they found that the bulk of data breaches, 48% of breaches, happen because of malicious attacks. The other 50% is made up of, 27% system glitches and 25% human error.

The Good News

So, what’s the good news you ask? There are options that can help you prepare for when a cyber-criminal will attack. It is important to have a coordinated remediation plan with clear directions to all staff members and vendors. Also, it is important to have the right resources and skills on your side. Having a prepared and experienced incident remediation team can reduce the cost of the data breach by almost $400,000 on average. And if your team can be speedy with remediation, this can make a huge difference. Being prepared for a data breach or data loss is made up of a proper balance of Backup and Recovery Technology, IT Recovery Plan, and Business Resilience.

Trusting a managed service provider for disaster recovery can help your organization through the worst possible scenario. You will have a trusted partner on your side, acting as an extension of your team to make sure that your information gets recovered and your business can go back to business with little issues. The study found that organizations with disaster recovery management were able to discover breaches 52 days earlier and was able to contain the breach 36 days faster than companies without. Be proactive – start planning for a disaster today with a Managed Service Provider.

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NetServe365 is a trusted Managed Service Provider in the Pittsburgh region that specializes in Managed Services, Cloud Computing, IT Consulting, and Disaster Recovery. Contact us today for more information about how we can help your organization with any IT issues you are facing. Contact us today!

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