IT is a critical component of business operations. With a single glitch or moment of downtime, end users’ daily activities can be impacted severely. Most companies are realizing the money lost on improper design, slow implementation, and inconsistent management of their IT investments. Because of this, they are turning to IT managed services.
Managed services providers are: 24/7/365 support. Expert engineers you can count on for outstanding work. The one-stop-shop for your IT needs.
IT Managed Services for NetServe365 is about making the most out of the client’s IT investment. A managed service provider essentially can handle anything IT – networking, infrastructure, security, cloud, and much more. Our Goal? To supply effective end results that allow for minimized downtime, increased efficiency, and lower costs. We only hire best-in-class engineers with the highest level of technical knowledge, customer service skills, and dedication to success. We can fill expertise gaps, save time and money, and provide valuable support to the client’s current IT staff.
Predictable Monthly Costs
We offer predictable monthly billing for the services under your contract. No surprise charges, billed only for what you use. Normally you wouldn’t know when you will get charged and what for, but with proactive services you can streamline your budget planning.
One-Stop-Shop for IT
Eliminate the headache when dealing with multiple vendors. NetServe365 offers a full range of comprehensive services that seamlessly blends together for true IT agility.
These days, IT support services can be handled completely remotely, but having a local helping hand can ease stress. NetServe365’s Operations Center is located in their headquarters in Pittsburgh, PA. We handle all technical operations through here -including but not limited to Help Desk, NOC Services, and more.
Top-Notch Customer Service
Our engineers are highly certified and trained on the newest technology. We create and update documentation on all situations so our engineers can supply the quickest and most efficient customer service. Our engineers are available 24/7/365 by phone or email, even on holidays and weekends – never be surprised by an issue on a Monday morning again.
With multiple service levels to meet your specific needs, NetServe365 delivers highly professional, reliable and cost-effective IT managed services support from our headquarters in Pittsburgh, PA. You choose exactly what kind of support you need, and when and where you need it. Plus, it’s totally transparent.
NetServe365's full suite of Managed IT Security Services will secure, inform, and protect your organization against data breaches. With six comprehensive security offerings, we can create a fully managed and cost-effective offering for your security needs. Receive peace of mind that your organization's sensitive data is in good hands, 24/7/365.
The IT infrastructure of an organization is crucial for the reliability of business critical applications and services. Use this as a competitive differentiator by perfecting your network performance and security with 24/7/365 remote monitoring and management. Gain more visibility and efficiency while still staying budget friendly by choosing one of our multiple service offerings.
With NetServe365’s End User services you will be able to stay on top of user issues like never before. We have spent over 10 years advancing our client support experience. Our IT Help Desk and Desktop Management Services are made to make every call productive and create more visibility and control into your desktops.
We can personally tailor a remote monitoring and management service for your business needs with the specific devices, hardware, software, servers, switches and routers that you need managed 24/7/365. We will ensure that these devices are up and running with as little down time as possible. Our Network Operations Center can detect issues and have them fixed before they even affect your business operations.