Consumers and businesses alike have created a standard expectation of 24/7/365 access to data and applications from their vendors and partners. These high availability standards have paved the way to the always-on business model. On top of these demands, there are organizations that must be always-on because of the nature of their business. For example, if a food manufacturer were to experience an event that took their systems offline for an extended period, they could experience loss of sales and profits because their food could go bad or they were unable to make necessary deliveries.
Organizations in the “always-on” era cannot afford to experience extended periods of downtime simply because customers will not tolerate a lower level of availability. Customers want and need to access data and applications anytime, anywhere. To ensure this happens, you need to proactively protect and maintain the efficiency of your IT systems and performance. Here are a few ways that you can do that:
The cloud has brought so many benefits to the table for organizations, big and small. The cloud allows instant access to data anytime, from anywhere. The move to a cloud driven workforce has simplified data and application access for organizations that have multiple sites as well as remote workers. Moreover, the cloud has brought cost-savings due to the pay-as-you-grow model that eliminates infrastructure costs. On-demand access to your data and applications means high efficiency and customer service.
Proactive Monitoring and Maintenance
Gaining visibility into your network performance and health with proactive monitoring and maintenance can ensure that your business will be always-on. When you have an operations center’s eyes continuously watching your environment, you will be able to fix minor issues, before they become system-wide problems that equate to large amounts of downtime. Organizations will experience better uptimes and improve customer service and profits because they will have more efficient IT systems and continuous access.
To ensure the always-on organization, you have to protect yourself from the worst possible scenario, a disaster. Making sure that you have a reliable, scalable, and cloud-based back up solution can ensure that you will be back up and running in no time after a disaster strikes. But, you can’t just set a backup solution and never check in until the day you need it. You need to monitor your data and validate that your backups are completing in the given SLA. You also should double check the accuracy and document the information for quality control and compliance.
And this leads into our next step to ensure the always-on organization…
A disaster can happen in many forms – natural disaster, power outage, system failure, etc. Downtime can be quite expensive to your bottom line when you start to consider things such as, remediation costs, reputational damage, customer loss, and that’s just the start of it. Your employees will not have access to your mission-critical systems to finish their necessary daily operations. To stay always-on, you need a cloud disaster recovery plan to fall on. Data backups are nothing unless you can use those to generate a clear path to a quick disaster recovery offsite. The most important part of the disaster recovery plan is to test the plan regularly. Run through a full scenario in real time. It is important to know where you are lacking and how to make improvements.
Does your business require “always-on” or 100% availability? If so, contact us to see what services we can offer to help provide availability to complete with the current demand.
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