I’m sure we have all heard the saying, “if it ain’t broke, why fix it?” – A common train of thought for business owners regarding technology. It’s understandable that business owners have so many things on their mind and cannot be reasonably expected to have IT operations figured out as well. Since SMBs usually don’t have the budget to staff a full IT department for daily IT operations and projects, it is important to look for other budget sensitive tactics for Managed IT services. Because even though it’s not broke, you don’t want to experience the possible revenue or productivity loss if it does.
Technology is a huge investment, maybe one of the biggest and most important that you’ll ever make and because of that it deserves to be proactively maintained. Without a full IT staff, it is important to not only look at the failures of not having a properly maintained IT environment, but also the minor issues with the associated loss of productivity and revenue.
In this blog, we have made a list of the 5 biggest technology mistakes that an SMB can make. Many of the points in the following list will share one common factor… Preventative care and proactive maintenance can keep these mistakes from occurring and costing a large sum. Investing in a Managed Service Provider (MSP) for your IT support can create a cost friendly solution for your IT needs. Besides, the overall costs of fixing an unplanned failure are much more than the costs of proactive care from a Managed Services Provider.
Looking at IT as a cost rather than an investment
Sometimes, executives see IT as a cost rather than an investment. IT purchases can be seen as just a huge expense that is necessary to make networks work and because of that people will choose the least expensive options to minimize their costs. Instead, leaders should view IT in the same way they look at operations and marketing – core essentials to driving business.
Failure to perform regular backups
What would happen if your company experienced a disaster tomorrow? Natural disaster, equipment failure, power outage – all examples of unexpected issues that could send your business into panic mode. How quickly could you get your business up and running? Unfortunately, backups are often neglected. It is important to schedule regular backups so your information stays relevant and you can easily restore your business in the course of a disaster. Contact a backup solution partner so you can invest in a solution that automates your backups for you.
Fear of the Cloud
With so much talk about cybercrime, many companies are becoming more fearful of the security of the cloud. Many are afraid to backup to the cloud, but then in return put themselves at risk for not having offsite backup. There is a general misconception that once you put something in the cloud, you no longer have control of that data. It simply is not true because you can access that data at any time.
Slacking on Security
Your business may be small, but that doesn’t mean that criminals aren’t ready to steal your information. It is important to take IT security very important, from safeguarding your employees’ phones to having updated firewalls and antivirus software. Make sure that you put IT security guidelines and policies up to protect your employees and business.
The one and only “tech guy”
It is important to have the proper IT support for your company, no matter the size. Having one tech guy to answer all the problems and make sure that everything is running smoothly every day is simply not enough. It will be easy to fall behind on business critical IT projects and daily operations. But, it’s expensive to hire a whole IT staff and we simply don’t have the budget? Well, many SMB’s are now outsourcing their IT support to MSPs (managed service providers). You can have access to a full team of trained engineers to act as an extension of your current team for a fraction of the price.
To avoid these common mistakes, it is important that you take all the proper steps to fully manage your IT environment and protect from anything that could be thrown your way. Consult with an IT professional to see what solutions best fit your organization.
NetServe365 is a Pittsburgh based Managed Services Provider (MSP) that offers IT support with Managed Services, IT Consulting, and Cloud Computing Solutions. To learn more about our full range of IT offerings, check out our webpage.