A phone that functions like a PC
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Your phone has the ability to do more than just dial in and out—it can be a fully functional tool to help you work smarter, more efficiently and save costs.
NetVision365’s voice services (IP Telephony) feature powerful, user-friendly capabilities for your business. With Netvision365’s voice services, your phone functions very much like a PC, and remembers and stores pertinent information relevant to each user as it relates to your business.
Some of the features of NetVision365’s voice services include:
- Transfer (supervised and blind)
- Call distribution groups (the ability to dial extension numbers to reach desired contacts)
- Call coverage (the ability to have your call answered any way you’d like, even if you are not at your desk; i.e. call forwarding, having your cell phone ring at the same time, etc.)
- Call hold / retrieve
- 3-way conferencing
- Call pickup, park and retrieve
- Caller identification
- Call waiting / retrieve
- Instant messaging
- Redial
- Call history
- Paging
- Automatic call distribution (ACD) (the ability to dial extension numbers to reach desired contacts)
- Auto attendant (the ability to have an automated voice answer your calls)
- Personal auto attendant (the ability for the user to determine how their personal calls will be answered)
- Full featured voicemail with access from anywhere
- Call detail records (CDR)
- Presence awareness (the ability to know whether a contact is online, available, away, busy, etc.) within your employee network.
NetVision365’s full-featured voice services will allow your employees to handle your customer calls quickly and efficiently, as well as improve your customers’ satisfaction with your organization.
Contact NetServe365 to learn more about our Voice Services and how they can save you money.
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