Client Testimonial
Company Name: Three Rivers Marine & Rail Terminals
Company Contact, Title: Thomas Mihalik, Accounting Manager
NetServe365 / Network Management
What were the circumstances or needs that brought you to NetServe365?
Our IT infrastructure needed some attention. Having outgrown a local IT service individual, it was imperative to explore IT firms with the technical expertise to keep up with our growth. Through a technical seminar and an outside consultant we found NetServe365.
What services and products does NetServe365 supply and what has your experience been like?
NetServe365 provides managed services on our firewalls, networked computers, and online backups. The IT engineers at NetServe365 are a pleasure to work with. They are very proficient and professional and within a short period of time, they had out network performing at optimal efficiency.
How have your circumstances changed since Three Rivers Marine & Rail Terminals agreement with NetServe365 and have your expectations been met?
Circumstances have changed, in that the IT infrastructure performs better. The talented staff of engineers with NetServe365 addresses any issues we encounter quickly and seamlessly. The Validated Alerting™ monitoring has been fantastic. I can concentrate on accounting and other responsibilities instead of the computer network. It is reassuring to know NetServe365 is behind out IT infrastructure and that the network runs flawlessly. Our expectations were exceeded!
Are there any special comments or recommendations you would like to make?
I am an advocate of NetServe365 services. I have made several recommendations to other companies emphasizing the skills of NetServe365 engineers. With NetServe365 managed services, fewer IT problems have surfaced and when they do, they are resolved quickly. The products are competitively priced and the quality of services outperforms rival organizations.
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