Cut Costs, Increase Efficiencies

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Fixing a problem always costs far more than preventing it. In some cases where there is data corruption or loss, it could cost you far more than you would ever imagine in emergency recovery costs, loss of business, and loss of your critical data and company records.

At NetServe365 we take a proactive approach to supporting your network. Ignore proactive management and maintenance and you will end up with data loss, slow performance, downtime, viruses, spyware, and a host of other problems. To avoid these problems, we monitor, manage, and maintain networks utilizing a 'Best-Practices' approach to make sure your data is protected and your number of technical issues is dramatically reduced.

In the rare case you do have a problem; we can fix it in significantly less time than you would be able to internally, due to the number of networks we're watching and the number of issues we deal with daily; chances are we've experienced your issue before.

We offer three levels of managed services: NetAlert365, NetStandard365, and NetAdvanced365. Depending on the needs of your company, these various levels of Validated Alerting ^TM, patching and upgrading and remediation will keep your technology operations running seamlessly. With all levels you will receive:

• 24x7x365 - Complete around the clock support
• Eliminate False Positives - All alerts are investigated by one of our engineers prior to notifying you
• Tolerance Based - Searching for potential abnormalities before they escalate into critical problems
• Technical Account Manager - Specific to your account allowing you access to a direct point of contact who reviews all outstanding issues, provides recommendations, and reviews reports with you on service and support monthly
• Enterprise Class Network Management Tools - NetView365^TM , our proprietary monitoring and diagnostic portal allows review of current metrics and graphical histories on all devices and monitoring points and access to our trouble ticket System (IMS - Incident Management System)
• Warm Hand Off - NetServe365 engineers discuss alert issues with you in real time; providing evidence as well as guidance
• Reporting Capabilities - On demand access to generate reports on capacity planning, technical summaries, and hardware upgrade planning to name a few.

 

NetServe365 managed services are designed to address the needs of both physical and virtualized IT infrastructure, and are tailored specifically for YOUR company and YOUR needs.

 

Contact NetServe365 to learn more about how our comprehensive support solutions can lower your costs and increase your service levels.

• Managed Services
  • Managed Services Overview
  • Feature Comparison
  • Validated Alerting
  • IT Staff Augmentation
  • IT Outsourcing
  • Help Desk Services