Monitor, Manage, and Control Desktops Remotely

You know where the majority of your technical issues and security problems come from and it’s not your  network infrastructure.  Desktops; call them what you will - PCs, laptops, workstations  - the simple fact is there are far more of these devices than any other in your IT inventory and they’re typically handled by people who have little if any technical knowledge. With NetServe365’s Desktop Management service, you gain far more visibility into and control over these devices than previously possible.  We work with you to make sure these devices, their operating systems and user choices are properly monitored and managed 24x7x365.

The comprehensive NetServe365 Desktop Management service delivers:

·  Continuous 24x7x365 monitoring of all device performance metrics as well
    as asset control (including service tags, MAC and IP addresses, OS
    installation and update information and much more), application control
    (any unauthorized application triggers an alert and can be removed), and 
    security information from your end point application
·  Administrative functionality behind the scenes; the user never knows that 
    administrative tasks, typically performed locally, are now being performed on their machine remotely—they just keep on working and
    being productive
·  Total Command Line access; again behind the scenes
·  Event viewer and event correlation
·  Individual or mass file transfers while the users keep on working
·  Asset control and management – you no longer have to maintain cumbersome inventory records; you know where the desktops are
    and what their condition is every minute of every day
·  Thorough and customizable reports that include patch and antivirus statuses, license compliance information, event correlation,
    compliance history and much, much more

The cost of this service is typically less than the productivity loss and repair cost you’d experience if a user went down for just ten minutes.  Desktop Management from NetServe365 makes sense on many levels; it keeps your end user experience positive and productive, it keeps your devices maintained all the time and it significantly reduces the probability of a malicious event from the most likely source...Desktops.